Store Policy
Store Policy
At Sensuelle, customer satisfaction is our top priority. To ensure a smooth and enjoyable shopping experience, please review our store policies below:
Returns and Exchanges We do not accept returns on any of our products. This policy helps us maintain the highest standards of hygiene and quality for all our customers.
Damaged Products If any product arrives damaged, we will gladly send out a replacement order. To facilitate this process, please follow the steps below:
- Take clear pictures of the damaged product.
- Email the pictures to shonsensuellellc@gmail.com within 3 days of receiving your order.
- Include your order number and a brief description of the damage in the email.
Upon receipt of the required information, we will process your replacement order promptly. We appreciate your understanding and cooperation.
Contact Us For any questions or further assistance, please feel free to reach out to us at shonsensuellellc@gmail.com. Thank you for choosing Sensuelle.